February 1 , 2006
National Coalition Institute's Research into Action

Participatory Research Helps Empower Hard-to-Reach Audiences

Hard-to-reach, underserved, disengaged—no matter the terminology, every community coalition must address ways to engage and empower groups of people in their community that are rarely considered. Often, these are found in the poorest sections of a community and more often, they have been neglected and disenfranchised for so long that they are distrustful of attempts to bring change their neighborhoods—even if the change is for the better.

Learning about these audiences is not easy. But some participatory research methods are providing ways to empower community members, to make their voices heard, and to better understand what makes neighborhoods tick. One such method is Photovoice, a method that uses photography to capture the voices and visions of community members.

The method has been used in a variety of settings to conduct research on diverse populations. According to evaluators, “Photovoice has proven itself to be a highly flexible tool for carrying out needs assessments, asset mapping and participatory program evaluations.”

Recently, evaluators looked at a W.K. Kellogg Foundation project dubbed Yes we can! The community-building initiative focused on seven distressed neighborhoods ( characterized by high levels of poverty and poor educational outcomes for youth) in Battle Creek, Mich. Photovoice was used to help understand what residents valued or felt was good about their lives, what they felt needed to change, and how they thought change happens or could happen.

The Photovoice process involved providing cameras and film to a diverse group of community members who then took photographs around their neighborhoods. Each week, the photographers selected several photos that they found meaningful to write about in response to a series of questions. Weekly discussions with groups of participants were held. In addition to offering reflections on the photos each person selected, the group selected five photos to discuss.

Evaluators found that participants identified three key impacts: increased self-competence, emergent critical awareness of one’s environment and cultivation of resources for social and political action.

For example, one youth participant commented:
“I went around my neighborhood and took pictures of stuff that I didn’t want to go on…because I don’t like it…I wanna do something that can prevent it—so it can stop. We won’t let drugs or anything like that be on my street or anywhere else around the neighborhood…”

In their evaluation, the researchers noted that Photovoice empowered participants to acknowledge and share their expertise in three important ways:
  1. A strong normative stance that “your story is important and you life is of value” was conveyed to participants at multiple times and ways throughout the project;
  2. The process of giving participants complete narrative autonomy in capturing and selecting the images they wanted to share and in determining the stories they wanted others to hear empowered them to “tell their story as they wanted it told.”
  3. The visual element of Photovoice provided participants with both a tangible means for communicating their message and an indelible image of their experiences.

Said one participant:
“It gave everybody a voice, you know. We all could actually go in there and say what we wanted to say and people would listen and so that was the best thing.”

Perhaps most important from a community perspective, is that the Photovoice method does not emphasize building consensus across participants. As a result, the researchers stated, participants developed a deeper understanding of their neighborhoods and shared understanding about community life. The findings indicate that the insights did not replace participants’ perspectives, but instead broadened them.

As one participant explained:
“I did learn from a lot of other people’s perspectives. Everybody can look at the same thing and see something totally different. I didn’t go in looking for that, but that’s what I came out with.”

Source: Foster-Fishman, Pennie, et al. "Using Methods That Matter: The Impact of Reflection, Dialogue, and Voice" (December 2005). American Journal of Community Psychology, Vol 36, Numbers 3/4.
What Coalitions Can Do www.coalitioninstitute.org
Make your participatory research accessible to those you are trying to engage. Work with churches, community centers or businesses, such as a barber shop or hair salon, to conduct focus groups to which people can walk. Provide child care if you’re trying to reach adults. Offer incentives (cash or gift certificates) for those who participate.
Involve members of the community in gathering the research. Train young adults to conduct door-to-door surveys in their neighborhoods or hire community members to distribute invitations for focus groups or town hall meetings.
Develop a presence in and familiarity with the community before determining the best participatory research approach. Disenfranchised parts of the community may be distrustful of traditional methods of data collection. The Battle Creek project enlisted neighborhood-based community developers called Connectors to foster a sense of community and identify local leaders before selecting Photovoice for data collection.
Demonstrate the guiding principles of cultural competence in every step of your coalition’s assessment, planning, implementation and evaluation. A culturally competent organization brings together different behaviors, attitudes, and policies and works effectively in cross-cultural settings to produce better results.
For more on cultural competence, see the CADCA National Coalition Institute's Web site, www.coalitioninstitute.org.